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Literature: Designing with/for Mood-Sensitive Interactions (Psychology…
Literature: Designing with/for Mood-Sensitive Interactions
Design
Service Design:
Mood-Sensitive Design Examples:
Positive Design:
Interaction Design:
Communication
Services
Sales & Marketing
Helping Professionals
Service Encounter
Encounter Types
Communication Styles
Psychology
Mood:
Emotion:
Positive Psychology
Occupational Health Psychology
Emotional Intelligence
Emotion Work
Emotional Labor
Interpersonal & Interpersonal Affect-Regulation
Emotion & Mood Management
Interpersonal Sensitivity
Social Psychology
Mood/Emotion Contagion
Mood-Matching/Harmony
Social Constraints Theory
Affect: