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CLT3:1736 :e-SIM: Confirm Purchase Order (Entry Point : Bottom Navigation…
CLT3:1736 :e-SIM: Confirm Purchase Order
Entry Point : Bottom Navigation > More > Support & Services > Request eSIM
Device compatibility
eSIM Compatible
Please ensure that your device compatible as there will be no refunds
iPhones
-Device List
iPads
-Device List
Important Information
Information should be displayed here
Information should be displayed here
Terms and Condition with Checkbox
Confirm CTA
Plan eligibility
Confirm your Plan
The new eSIM will use your current plan
Mobile Number 013 XXXXXXX
Plan Celcom Mobile Platinum
Changing Plans switching to Celcom ?
Check Out Online Shop
Proceed CTA
Eligible Plan
XPAX XP Lite
XPAX Postpaid 50
Celcom Mobile Gold
CelcomMobile Gold Plus
Celcom Mobile Gold Supreme
Celcom Mobile Platinum
Celcom Mobile Platinum Plus
Celcom Mobile Family
Customer will be able to proceed to the next step of email scan
If the email is correct as per Siebel, customer proceeds
-4 Digit OTP (same OTP API used for login) will be sent to the customer’s MSISDN
1 more item...
If the email is incorrect/not updated/blank
-Customer will have to update a new email and reconfirm the newly entered email address
-Update the Contact Details in DB by adding the email as the secondary email address (interim solution)
-4 Digit OTP (same OTP API used for login) will be sent to the customer’s MSISDN.
If email is incorrect , customer is directed to enter email screen
Not eligible
Blocked by showing an error message from proceeding to next step
ENG: Oops! Your postpaid plan is not eligible for eSIM replacement.
BM: TBC