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Account Management Challenge :warning: (Impact/Delivery for key accounts…
Account Management Challenge :warning:
Impact/Delivery for key accounts
Growth/Protect/Defend
Customer Journey
Measurement of Impact
More strategic view
Reporting
Focus Groups
Operations
To try and help solve operational issues
Feedback/work/collaborate
Innovation
Collaboration
Less Non A&T!
Share best practice wider business
Projects
Engagement
Client still interesting
KPI/Training to achieve client/AM aspirations
Shuffle round
New information
Events/Marketing
Team Dynamics
Senior Team
Good dynamics
Maintain level of interaction