Please enable JavaScript.
Coggle requires JavaScript to display documents.
Qualification tree (Technical solution (Current State (PBX vendor, SIP /…
Qualification tree
Technical solution
Current State
PBX vendor
SIP / PSTN provider
Site count & location
user counts
compliance requirements
Handset usage
recording requirments
CX requirements
Furture state
Cloud / on prem
Describe dream solution
project timelines
Impending events
Current PBX EOL/support
PSTN contract end
IT Changes (MA)
Regulation implementation
technical requirements
business drivers
Department requirements
Why would they buy
Workplace/Digital transformation
CX/Employee experience
Cost Saving
Merger / acqusition
End of current contract
Regulation changes
Budgets
Who owns the budget
Is the budget approved
Expected buying method
rough guide price?
Competition
Who else are they looking at
Who are they testing