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Culture and Business (Effective Business Communicator (Body Language…
Culture and Business
Effective Business Communicator
outstanding communicative skills
Aspects
time
space
the arrangement
furniture
distance
Appearence
the way we groom
our belongings
expresses
beliefs
preferences
our personality
is the fastest and most effective way to communicate
Advise
status
credibility
potential
Dress Code
vary widely among countries and industries
choose
smart casual look
conservative look
Job interview
the first impression be determinant
depends greatly on how is the company
Body Language
non-verbal communication takes over the verbal one
is important to know what messages are being sent
we are not misconstrued or perceived wrongly
make sure to make eye contact
Shows ourselves
attentive
strong
credible people
Introduce to someone
Is prudent to stand up to show respect
make sure to smile politely
keep an appropriate distance
not to act too familiarly or informal
show interest through our posture
Read expressions
on people’s faces
through their body language
Personal Styles
conducted
the way we communicate and negotiate
by the culture and environment in which we were raised and educated
Use professional titles
Doctor
Judge
Professor
To introduce someone
Low recommended
mention our own titles when introducing ourselve
mention some information about the person
formal posture
initial meetings
then changes if the situation allows
Greetings
handshaking is a well-accepted gesture
showas gentle and friendly as possible
Labor Culture
in organizations is oriented
the generation of work habits
productive practices
values
implies a continuous process of harmonization of worker-employer relations
create and carry out a good relationship
between
employer
the company
the workers
Does culture affect communication?
understanding people´s culture
implies a thorough knowledge of their values and customs
Key culture values
no single culture can be used as a role model
countries within the same geographical area
hold several similaritie
differences accentuate
ethnocentrism
believe that our own culture is superior to the rest
stereotyping
judge the others by our own values
false expectation
others should react the same way we do
behave how we consider to be appropriate