Healthcare IHS CH.8 lecture 1
all organizational systems in healthcare have levels of authority
organizational charts
visual that represents the levels of responsibility and flow of information
medical workers report to those above them in lines of authority or chain of command
governing board
highest level of decision making power
healthcare teams
departments work together to provide care as part of an interdisciplinary team
primary care:doctors, nurses, and other healthcare professionals
secondary care: provided by specialists through referral
reporting
care teams share information through written and oral reports
therapeutic workers use handoff care reports with each new shift (use IDEAL method for handoffs)
credentials
licensure:
-required by law for some professions
-mangaed by each states department of health
certification:
-voluntary credential created by a professional association
-OBRA:CNA's need at least 75 hours of training and pass written and skills test
registry: employers can check this to ensure that employee credentials are up to date
legal and ethical issues: workers are limited by their scope of practice (skills or tasks they can perform based on their education and credentials)
malpractice
actions that violate a professionals scope of practice or standard of care and result in injury to the patient that could have been expected
standard of care
level of service that a healthcare person is expected to provide to a patient based on healthcare position and patient condition