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Human Resource Management (2.1 Function (types of training (on the job,…
Human Resource Management
2.1 Function
types of training
on the job
off the job
cognitive
behavioral
types of appraisals
formative
Summartice
360 degree feedback
self-appraisal
Difference between
dismissal
redundancy
huamn resource strategies
outsourcing
off-shoring
re-shoring
2.2 Organizational structure
Types of organizational structure
Delegation
Span of control
Level of hierarchy
Chain of command
Bureaucracy
Decentralization
De-layering
Types of organizational charts
Flat
Tall
Hierarchical
By product
By function
By region
2.3 Leadership and management
management vs leadership
Leadership styles
Autocratic
Paternalistic
Democratic
Laissez-faire
Situational
2.4 Motivation
Motivationa theories
Taylor
Maslow
Herzberge (motivation - hygiene theory)
Pink
Adams (equity theory)
Types of financial rewards
Salary
Wage
Commission
Profit related pay
Performance related pay
Employee share ownership schemes
Fringe payment
Types of non-financial rewards
Job enrichment
Job rotation
Job enlargement
Empowerment
Purpose to make a difference
Teamwork
2.5 Organisational Culture
definition
Types
Power culture
Role culture
Person culture
Entrepreneurial culture
Theorist
Edgar H. Schein
Deal and Kennedy
Kotter and Heskett
Goffee and Jones
Geert Hofstede
Cultural clash
2.6 Industrial employee relations
Key terms
conciliation
single-union agreement
collective bargaining
trade union recognition
industrial action
trade unions
Employee actions
negotiation
go slow
work to rule: employee refuse to do any work outside the precise terms of the contract
overtime bans: refuse to work more than contraccted number of hours each week
strike action
no-strike agreement
Employer actions
negotiation
public relations
threats of redundancies
changes of contract
closure
lock-outs