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BCC SUMMARY (WHY - PURPOSE (Intent (A place of connection that responds to…
BCC SUMMARY
WHY - PURPOSE
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Vision
To be an independently thriving cultural and social services hub at the heart of a dynamic Byron community.
Mission
By developing an integrated ecosystem of services, strategic partnerships and financial self-sufficiency.
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WHO - RELATIONSHIPS
BCC key relationships
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Disadvantaged (homeless, elderly, youth)
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WHAT - SERVICES
Services for Clients
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free information services (legal, counselling etc.)
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HOW - SYSTEMS
Decision-making
how might we reconsider more effective communication flows in a distributed decision-making culture dependent on rotating volunteers to deliver services?
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Resources
thriving is dependent on appropriately remunerated staff, updated tech & physical infrastructure and a consistently sufficient flow of revenue to support both
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Policies, Procedures, Protocols
both "insufficient" and "sufficient", but all agree that changing conditions = changing expectations = a need to professionalise in order to de risk the organisation
Org Structure
moving toward a model whereby:
-board manages fiduciary, human resource and insurance risks
-financial management is streamlined
-the GM reports to the board
-the GM is accountable for generating strategic partnerships that
generate revenue
-managers report to the GM
-managers exercise their own decision-making authority
-managers oversee volunteer and paid staff operations within
their spheres of influence
-information flows within and across departments