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NRF (Personas (Roles, Goals, Motivations, Frustrations), Use Cases (Inputs…
NRF
Personas
Roles
Goals
Motivations
Frustrations
Use Cases
Inputs
Outputs
Conditions
Current State Analysis
Process / Workflows
Approvals??
Systems used?
Internal
External, e.g. Dropbox, One Drive, Google Drive
Presentations
[See Presentation from iManage]
See presentation from Patrick
Differences between current system and Work 10
Worksite / desksite
Work 10
Questions to Send to client ahead of meeting
Who, what, where, why and when
Data?
The "what" questions. What information do you produce, receive, comment, collaboration on? E.g. people information
What information is important to you?
What information do you want to find out?
What KPIs will you use that can help?
Where wil your data come from?
What else do I need to know
How can you ensure data qualtiy?
Do you need to gather statisiical data? If so, where do you need to get this information from?
What ETL procedures need to be developed?
Who do you provide information to? Who are the consumers of this information?
Contracts, Correspondence, Notes, Research, Know-how, Agreements, Presentations, Final Documents, Reports, Training Materials
Ask client for names of people interviewed, questions and documentation / findings