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High Cancellation Rate (Driver's Cancelling the ride (Heavy traffic…
High Cancellation Rate
Driver's Cancelling the ride
Customer issue
Customer rating is low
Customer not reachable
Trip
Not getting preferred trip
Trip size is short
Heavy traffic
Road construction
Bad weather
Road closure
Unable to reach customer
Customer's cancelling the ride
Change of mind
Price to high
Competitor providing cheap rate
Alternate mode of transport
Customers not happy with services
wait time is high
Cab hygiene not good
Driver issues
Driver denied pickup
Driver denied to go destination
Unable to reach the driver
Driver rating is low
Driver accepting only cash
Internal issue
Did the pricing alorithm fail
Were the trip's rightly being shared with cusomer'/driver
System failure