Please enable JavaScript.

Coggle requires JavaScript to display documents.

Reading Room (Seasonal Events (International Women's Day - Sunday 8th…

- - - - Micro services architecture
      - Headless CMS
      - Distributed and syndicated content
      - Website as a lens to view syndicated services in one place (API push and pull open data)
      - Flexibility to swap in and out services (CRM, Commerce, Invoicing etc) not intrinsically linked as one - cost savings potential in the medium-long term
    - - Crucial to success
      - Alpha, Beta, Live - when to follow this strategy (our experience)
    - - Seamlessly integrating and accessing data for the benefit of organisations and end user
    - - Content editor experience - main focus ease of use
    - - More self service by content editors less coding required by agency partner
  - - - Assisted technology
      - Guide to web accessibility
    - - Customer experience (CX)
      - User experience (UX)
    - - User research to garner user requirements that steer behavioural change
    - - ___(NHS, Membership, Charity)
    - - Masking a poor IA / user journey
  - - - User research strategies
      - Overlap with work Ronin do here
      - Internent of all things (IoT)
    - - Use of Chat Bots to reduce reliance on manual intervention - NHS particular topic
  - - - NHS X
      - Patient self service with use of open API pushing and pulling data from independent systems
  - - - How can this work when client teams are not geared up for agile delivery? - speak to DL/Danny
    - - Why do they exist?
      - RR experience of GDS projects and their application (How to interpret GDS to best suit the solution you need)
  - - - Dark mode