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PROJECT MANAGER PROCESS (2. EXECUTION PHASE (2.4. Linkbynet Setup (Network…
PROJECT MANAGER PROCESS
1. INITIAL PHASE
1.1. Email sales to build/ Initial phase
1.2. Contract/ Quotation Analyzes
1.2.2. Stakeholder
Provider
Client
Third Party
1.2.1. Project manager triangle
SCOPE
Type of requests
Training & shadowing
Audit client platform
Migration client platform
Service level agreement- SLA
Hosting level
OS level
Middleware level
Full manage level
TIME
Time spend for project
Time spend for each team
Estimated time for each task, team, ...
COST
Cost for PM
Cost for admin
Cost for cloud resource
1.2.3. Resource requirement
Network/ Security/ Backup team
System admin
Service manager
Clould, AO, ...
Document (Client, LBN, LBN document)
1.3. Meeting in the initial phase
Internal kick-off meeting
Client kick-off meeting
2. EXECUTION PHASE
2.3. Communication
Meeting Internal follow up
Meeting External follow up
Email follow up
2.2. LBN Tool Creation
CMDB management(Idefix)
Project
Extranet account
CI
PID tickets
Documentation
High level planning
Meeting
Presentation file
Meeting minutes
Question or concerns
Access delivery
PV- Proces Verbal (Acceptance receipt)
Billing template
Partial receipt- PVP
Full receipt- PVC
Technical Documentation
Escalation matrix
Build to run check list
MOU
Server inventory
Network flow matrix
Architecture document
..........
Qualys scan report final version
Wiki pages
2.1. High level planning
Project Preparation
Setup and Delivery
Project Management task
Go-live and Transition
Interaction of the client/ stakeholder
2.4. Linkbynet Setup
Network tasks
System tasks
Security tasks
Virtualization tasks
Backup tasks (Backup policy and backup information)
Monitoring tasks
2.5. Access delivery
Send access delivery
Client test and validation
Send the partial receipt
3. PROJECT GO-LIVE
3.2. Handover performing
Golive meeting
Build to run meeting
3.1. Handover preparation
Build to run check list
Inform Internal and client for handover
Cross-check and validation
3.3. Active Linklbynet service
Activate monitoring counter
Share all reports to run team ̣̣
Inform finance for invoice (Full receipt)
Close all tickets on Idefix
Close project on Idefix
Support run team after golive