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PROPHET (PLAN (Collect more info to better understand the tool and impact,…
PROPHET
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PLAN
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Design of communications brand (tone, voice, image)
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Awareness
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Explain your reasoning behind the change, including current pain points and potential ROI of the new solution. :warning:
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Desire
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If employees are resistant or indifferent, address their concerns or
show them how the change benefits them personally. :warning:
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Knowledge
Provide training or coaching to show what employees
need to do after the change takes place. :question:
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Offer resources, such as eLearning, QRGs,
that employees can reference later on. :question:
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Reinforcement
Monitor the change overtime (3,6 mo) to ensure knowledge stability :question:
Use feedback, rewards, and recognition to encourage employees to keep using the new tool. :question:
FROM MEETING AGENDA
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Recommendations for change management process: Change thru comms, execute enviro scan for possible resistance, ans create an informational loop. Data to ensure message of comms is on point.
Approach: Emphasis in communications and internal marketing, Solidify receptiveness thru branding, excitement and engagement.
Structure we need to deploy: Existing systems such as SP, Forms, Video capabilities, time from execs to relay recorded messages, support/collab with Training
Include an initial strategy in leadership meeting: Solidify Branding, Design collaterals, define distro channels, design publishing schedule, distribute mkt items, assist in Training comms
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