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Fulfillment (Issue with Order (Received an Extra Item in Order (Send…
Fulfillment
Issue with Order
Package Damaged in Transportation
Send Replacement FuelPod(s)
Send Replacement Welcome Kit
Send Replacement Accessory
Missing Line Item in Order
Missing Accessory
Missing Welcome Kit
Missing FuelPod
Bottle Arrives "In Use"
Factory Reset
Replace Bottle
Received an Extra Item in Order
Send Return Label for Extra Accessory
Send Return Label for Extra FuelPod
Send Return Label for Extra Welcome Kit
Allow Customer to Keep Item
Wrong Item Sent
Send Replacement FuelPod
Send Replacement Welcome Kit
Send Replacement Accessory
Error Shipping
Lost Fulfillment
Send Replacement Order
Undeliverable to Address
Send Replacement Order
Order Tracking
Tracking Number Inquiry
Order did not Arrive
Policy (No Replacement)
Replace Order (New Address)
Order did not arrive on time
Order did arrive on time
Refund Shipping in Stripe (email screenshot to accounting)
Special Case
International (DPO, APO, Special Request)