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Building a career as a SaaS Manager (Lance (Business Case, Where to start,…
Building a career as a SaaS Manager
AJ
What is SaaS Management?
Why do we need it?
Types of SaaS Management
Welcome, Intros, and Scene setting
Difference from existing ITAM processes
Similarities to existing ITAM processes
Challenges to delivery
Cory
Trends
Managed vs Unmanaged spend
Shadow IT vs Known IT
Which business motivations resonate with which decision makers
What does success look like?
Which stakeholders will be your greatest allies
Challenges/Strategy - Governance, Optimization, Management
Lance
Business Case
Where to start
Which Stakeholders did I engage?
Are Policies required?
Building an Action Plan
Tips for optimising particular vendors
Medium Term strategy - what does Year 2, Year 3 look like?
What skills/roles are required?
Reporting, KPIs, & Metrics
Challenges and how we are addressing them
All
Q&A
I know it isn't live, but we can have scripted questions
Next Steps
Materials