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CampusVue Access/ Login or Password Related Issues (Please select the…
CampusVue Access/ Login or Password Related Issues
Please select the option most relevant to your issue
Unable to login to CampusVue RDP connection
Unable to access the CampusNexus Student application
Other
Tag: Login Issue Type
Type: Buttons
Other
Ok , Let me create a ticket for you.
Q1. Please provide the details of the issue you are facing
Tag: : Issue Details
Type: Text Input
Q2. Please enter the error message if any , else leave it blank..
Tag: Error Message
Type: Text Input
Mandatory: No
Q3. Please provide your contact Information.
Tag: Contact No.
Type: Prefilled Contact no.
Q4. Please provide your email address.
Tag: Email ID
Type: Prefilled Contact No.
Thanks , here are the details of your ticket:
Login Issue Type
Issue Details:
Error Message
Contact No.
Email ID:
Thank you , I have created a ticket {ticket#} and someone from Helpdesk will contact you shortly.
Unable to access the CampusNexus Student application
You will need to use the last known username and password to be able to access Campus Nexus Student application.
Are you able to access the portal using the last known username and password
Yes / No
Tag:Tag: Able to access Student application using last known username / password
type: Buttons
Yes
I have created a ticket{ticket#} and marked it as Resolved
No
Ok , Let me create a ticket for you.
Q1. Please provide the details of the issue you are facing
Tag: : Issue Details
Type: Text Input
Q2. Please enter the error message if any , else leave it blank..
Tag: Error Message
Type: Text Input
Mandatory: No
Q3. Please provide your contact Information.
Tag: Contact No.
Type: Prefilled Contact no.
Q4. Please provide your email address.
Tag: Email ID
Type: Prefilled Contact No.
Thanks , here are the details of your ticket:
Login Issue Type
Able to access Student application using last known username /password
Issue Details:
Error Message
Contact No.
Email ID:
Thank you , I have created a ticket {ticket#} and someone from Helpdesk will contact you shortly.
Unable to login to CampusVue RDP connection
Please make sure you are using the correct format of username and password to access the CampusVue RDP Connection.Let me know if this help you to access the connection
Username: domain\username
Password: Windows password
Yes/ No
Type: Button/ Selection
Tag: Able to access using correct credential format
Yes
Great , Please try to access CampusNexus Student application using the application icon.
Are you able to access the application.
Yes/No
Tag: Able to access CampusNexus Student application.
Yes
I have created a ticket{ticket#} and marked it as Resolved
No
No
Ok , Let me create a ticket for you.
Q1. Please provide the details of the issue you are facing
Tag: : Issue Details
Type: Text Input
Q2. Please enter the error message if any , else leave it blank..
Tag: Error Message
Type: Text Input
Mandatory: No
Q3. Please provide your contact Information.
Tag: Contact No.
Type: Prefilled Contact no.
Q4. Please provide your email address.
Tag: Email ID
Type: Prefilled Contact No.
Thanks , here are the details of your ticket:
Login Issue Type
Able to access using correct credential format
Issue Details:
Error Message
Contact No.
Email ID:
Thank you , I have created a ticket {ticket#} and someone from Helpdesk will contact you shortly.