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Monitor Azure Resources & Services (without (forcing teams to use…
Monitor Azure Resources & Services
Because
we know
visibility to service health helps teams understand the impact of degradation and outages
services can experience issues that impact external dependencies and/or users
we want to improve mean time to resolution of issues
we assume
there is a financial impact to service outages
visibility to service health can identify the issue and assist teams in the resolution
without
forcing teams to use specific tooling
because
we know
there is no one tool that fits all scenarios
we assume
teams are already leveraging existing tools to monitor their services
requiring all events to be forwarded to TrueSight OM
because
we assume
there are events that are not indicative of system health, e.g. Azure Advisor
we know
that only alerts that are actionable are valuable; reduce the noise
requiring TrueSight OM to poll for events via knowledge modules
because
we assume that Azure has more appropriate offerings to monitor resources and services in Azure
with
leveraging TrueSight OM
because
we know
visibility to service issues is critical to assist users that report issues to I.T. Operations
TrueSight OM has "native" integration wtih Remdy/SmartIT for incident management
By
System Center Operations Manager (SCOM) Azure Management Pack
because
we asume
the monitoring pack can provide native monitoring of Azure resources and alerts/events
we know
SCOM is already integrated with TrueSight OM
without
heavy customization and configuration of the management pack
by
using the SCOM management pack for IaaS or core services like Express Route, Azure DNS, etc
Custom webhook/API integration to TrueSight OM APIs
because
we assume
not every event will be monitorable by other methods
that TrueSight OM APIs are sufficient to accomplish this
without
heavy customization and configuration of TrueSight OM
by
expose an API to ingest events from Azure Monitor Alert that would use a webhook action to integrate