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What is Organisational Behaviour (Management (Organising (determining what…
What is Organisational Behaviour
Management
Organising
determining what tasks to be done, who's doing, how tasks are grouped, who reports to whom, where decisions are to be made
Leading
motivating employees, directing others, selecting the most effective communication channels, resolving conflicts
Def
process of influencing bhvr in organisations such that common purposes are identified, worked toward, & achieved
Controlling
monitoring activities to ensure they are being accomplished as planned & correcting any significant deviations
Planning
process on defining goals, establishing strategy, developing plans to coordinate activities
Management Skills
Human Skills
ability to work with, understand & motivate other ppl, individually & in groups
Conceptual Skills
mental ability to analyse & diagnose complex situations
Technical Skills
ability to apply specialised knowledge or expertise
Effective vs Successful Managers
4 managerial activities
Communication
Exchanging routine info & processing paperwork
HR management
Motivating, disciplining, managing conflict, staffing & training
Traditional management
Decision making, planning & controlling
Networking
Socialising, politicking & interacting with others
Insert pie charts of allocation of activities by time
OB
for purpose of applying such knowledge toward improving an organisation's effectiveness
field of study investigate impact that individuals, groups & structure have on behaviour within organisation
Value of Systematic Studies
Evidence-Based Management
Argues for managers to make decisions based on evidence
emergence of big data
Intuition
Systematic study & EBM add to intuition
if make all decisions with intuition, we're likely working with incomplete info
Systematic Study of Behaviour
Bhvr generally is predictable if know how the person perceived the situation and what is impt to him/her
Contingency variables
factors that moderate the r/s bet 2 or more variables
Outcome variables
Withdrawal behaviour
Counterproductive work bhvr (CWB)
set of actions that employees take to separate themselves from the org
Group cohesion
extent to which members of a group support & validate one another at work
Organisational Citizenship Behaviour
discretionary bhvr not part of employee's formal job requirements
& contributes to psychological & social envrnmt of workplace
Group functioning
quantity & quality of group's work output
Task performance
combination of effectiveness & efficiency at doing core job tasks
Productivity
whether org achieves goals by transforming inputs into outputs at lowest cost
requires both effectiveness & efficiency
Attitudes & stress
attitudes->evaluations abt objects, ppl/events that are -ve/+ve
stress->unpleasant psychological process
Survival
whether an org is able to exist & grow in the long term
STUDY OB MODELLLL