Please enable JavaScript.
Coggle requires JavaScript to display documents.
STAKEHOLDER MANAGEMENT (WE INCLUDE ALL THE STAKEHOLDERS TAKE THEIR PHONE…
STAKEHOLDER MANAGEMENT
WE INCLUDE ALL THE STAKEHOLDERS
TAKE THEIR PHONE NUMBERS
STAKEHOLDERS AND US CO-CREATE
ALL OUR TEAM MEMBERS INVOLVE THE STAKEHOLDER COMMUNITY
WAYS TO ENGAGING
CAPTURE LESSONS LEARNT FROM THE STAKEHOLDERS
IF THEY SAY THEMSELVES, THEY REMEMBER IT MORE
COMMUNICATING WITH THEM
WORKING WITH THEM TO MEETING THEIR NEEDS & EXPECTATIONS
ADDRESSING THEIR ISSUES
CONNECTING WITH THEM APPROPRIATELY
GROUND RULES SETTING
ACTIVE LISTENING & CONNECTION TALK
WHEN ALL TO ENGAGE WITH STAKEHOLDERS
IN INITIATION - TO GATHER REQUIREMENTS & PROJECT GOALS
VALIDATE PROJECT ALIGNMENT BY ANALYSING THE BENEFIT WITH RELEVANT STAKEHOLDERS
INFORM THE STAKEHOLDERS THE APPROVED CHARTER- WE DO WITH CLIENTS
PLANNING THE TOOLS FOR THE COACHING BASIS THE STAKEHOLDER EXPECTATIONS/ DELIVERABLES
IN COMMUNICATION FOR INFORMING & ENGAGING THE STAKEHOLDERS
CAPTURING THE LESSONS LEARNT FROM THE STAKEHOLDERS FOR CONTINUOUS IMPROVEMENT
MAINTAINING RELATIONSHIPS WITH STAKEHOLDERS FOR GETTING THEIR SUPPORT
REGULAR REVIEWING THE STAKEHOLDER COMMUNITY
ASSESSING THE
BENEFITS OF ENGAGING
THE STAKEHOLDER COMMUNITY
ASSESSING THE
LOSS OF NOT ENGAGING
THE STAKEHOLDERS
STAKEHOLDER REGISTER
ISSUE LOG
CHANGE LOG
MAPPING STAKEHOLDERS -
EXPECTATIONS, ATTITUDES, ROLES, LEVEL OF SUPPORT, INTEREST
POWER
URGENCY
LEGITIMACY
**HIGH POWER , LOW INTEREST - KEEP SATISFIED
LOW POWER , LOW INTEREST - MONITOR
HIGH POWER , HIGH INTEREST - ENGAGE & CONSULT
LOW POWER , HIGH INTEREST - KEEP INFORMED**
IDENTIFY STAKEHOLDERS AT THE BEGINNING
ALSO IDENTIFY WHEN THERE IS A CHANGE
WHEN NEW MEMBERS ARE INTRODUCED
IMPROVING THE LEVEL OF ENGAGEMENT OF STAKEHOLDER
UNAWARE
RESISTANT
NEUTRAL
SUPPORTIVE
LEADING
WE CAN USE THIS SCALE TO KNOW FROM THE CLIENT AND IT CAN BE DRAWN AND EXPLAINED TO THE CLIENT
FIND THE VARIANCE FROM THERE CURRENT LEVEL TO OUR DESIRED LEVEL
RITA PG 582
STAKEHOLDER COMMUNICATION REQUIREMENT DOCUMENT - TABLE