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Appoved- iPhone- Password related issues (Sure I can help you with this…

- - - - Great , I have created a ticket {ticket#} and marked it as Resolved.
    - - Please enter Apple ID default password as Ashford01 on your iPhone to receive emails.
        Are you able to receive emails?
        Yes/ No
        Type:Selection
        Tag: Getting emails after entering App ID as Ashford01
        
        Yes
        
        Great , I have created a ticket {ticket#} and marked it as Resolved.
        
        No
        
        You may have to re-send the push notification for DUO so make sure your notifications are set to 'ON'.
        Reboot your device after setting notifications to 'ON'
        Are you able to receive emails?
        Yes/ No
        Type: Selection
        Tag: Able to recieve emails after device reboot & DUO notification
        
        No
        
        Thanks! We would like to suggest you changing an Apple ID password from the device:
        Do you want to proceed and get the instructions to changes the password?
        Yes / No
        Tag:Want to change Apple ID password
        Type : Selection
        
        Yes
        
        1 more item...
        
        No
        
        1 more item...
        
        Yes
        
        Great , I have created a ticket {ticket#} and marked it as Resolved.