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Need to Park - Intranet InSite-Access Issue (Sure I can help you with this)
Need to Park - Intranet InSite-Access Issue
Sure I can help you with this
Are you trying to access the Intranet from
Office/Out of Office
Label: Button
Office
Please connect and login to any one of the sites:-
Zovio -
https://bpiedu.sharepoint.com/sites/newcointranet
or Ashford-
https://bpiedu.sharepoint.com/sites/auintranet
Your login username and password is same as per your windows credentials.
Are you able to login and access the Intranet?
Yes/ No
Tag: Able to login to share-point
Type: Selection
Yes
Great , I have created a ticket {ticket#} & marked it as
Resolved
No
Looks like your windows password has expired.
Let me create a ticket for you.
Yes
Please provide me the below details:
1 more item...
Out of Office
Are you connected to VPN?
Yes
While connecting to VPN you need to have a fast internet connection.
Are you connected with a fast internet connection?
Yes
No
Sorry! Please connect with a fast internet connection to access the VPN.
No
Sorry! You need to be connected to VPN with fast internet connection.
??