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issue- client can't connect to GUI (Login user/pass from WLA. (Request…

- - - - https://host:port
        
        certificate issue?
        
        run>> openssl -connect....
        
        validate the certificate
        
        The issue from all users?
        
        specific user ?check certificate in exist
        
        convert the keystore to openssl, run command >> openssl..
        
        you have only Welcome page ?
        
        GUI server registered in thrift? host:port\emthriftAPI\ns
        
        NO?
        
        can access CCM?
        
        right click on components -> control shell--> usage
        
        the is output ?
        
        yes.so GUI is registered in NS and comreg, there is lifecheck
        
        No. check netstat / telnet of the port, in the comreg table you can see the port in ctlport column
      - GUI not register in thrift
        
        FOrcast/cms register ? in v 20 all components
        
        Gui register in corba? in ctl ?
        
        no ? see logs of GUI
        
        see logs EmThrift
        
        Debug to 7, from the file emthrift.properties
        
        there is cluster ?
        
        Webserver loaded the thrift WAR?
        
        if say, so the ccm work good
        
        no? nothing not work.
        
        Gui register in comreg? number 2, GTW0
        
        IF te port is 0, mybe there is no free port in the range
        
        if yes, see the Emthrift.log if the thrift can read correctly the data from comreg
    - - check if you can access from the http/https
        
        yes? port is open
        
        No?
        
        check DNS, Try with IP
        
        port is close?
        
        Try from another browser
        
        Check if there is issue with the jar of Welcome page, host:port\emthriftAPI\ns
      - check the connection ping/ telnet
        
        If CCM open not need.
      - run >> orbadmin ns list
        the GUI register ?
        
        Yes? Maybe is cache
        check telnet from EM server to GUI port
        
        telnet EmHost:port/GUI
        
        if GUI registered
        Thrift,GUI, Webserver up
        
        WEB server far TO GUI
        
        Websever recieve data from GUI ?
        see logs: accesslogs
        you can see every request to webserver
        IP and the result (200,404..)
        
        Tomcat Log
        
        see Log Webserver
        just test login with user kuku, and
        see if you can see kuku in the log
        
        if you see kuku
        the request arrive to webserver
        seems there is issue between WEB and GUI
        
        run >> ps to check if GUI is in life
      - DB is live?