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Emotional Intelligence cover (2- Why is emotional intelligence important…
1- What is emotional intelligence?
History
Proverbs
Terminologies
EI Models
Concepts
Five Core EI Skills
Definition
2- Why is emotional intelligence important to us?
Emotional intelligence at work
Emotional intelligence in the family
What distinguishes emotional intelligence from mental intelligence
The importance of emotional intelligence
Can it be learned and acquired?
Different age metrics
Undertake individual EQ/EI audit
Understanding empathy
Managing emotions and stress in the workplace
Behavior, communication and language
3- How can we have high emotional intelligence?
Empathy: The Art of Feeling The Other
Is Emotion Intelligence?
Components of emotional intelligence
Reading emotions
What are emotional emotions?
Smart Questions
Dimensions of emotional intelligence
The center of strong emotions
How do we improve our emotional intelligence?
4- What you should do if... ?
You are responsible to learn and develop others.
You want to improve your team’s engagement.
You are a team leader who must give professional feedback to your team members.
You have a hard-working employee who works extra shifts and on the weekend days.
You want to improve your performance and results.
