Models of Consultation & Collaboration (1. Mental health consultation …
Models of Consultation & Collaboration
1. Mental health consultation
Focuses on the implications of human service professionals’ mental-health related programs on the client system and organizations.
Aims at both “helping consultees help their clients and helping consultees become more effective professionals”.
Aims at enhancing psychological well being of those involved.
1. Client-Centered Case:
The consultee presents a case in which a client has mental health problems that are causing the consultee some difficulty.
2. Consultee-Centered Case:
The primary objective is improvement of the consultee’s ability to work effectively with a particular case as well as with similar cases in the future.
3. Program-Centered Administrative:
The consultant assesses and defines the problem and proposes a series of recommendations to the program/programs.
4. Consultee-Centered Administrative:
The consultant helps in solving problems in personnel management or the implementation of organizational policy.
A problem-solving process that has its foundation in behavioral theory.
Describing and identifying the problem by using behavioral terminology..
Examining what happened before and after the problem.
Choosing a target behavior and defining behavioral objectives in terms of desired changes.
Designing a behavior change program to achieve all the objectives.
Implementing and actively evaluate the program.
1. Behavioral case consultation:
The consultant provides direct, behavior-based service to a consultee to manage the client/or group of clients.
Consists of four stages:
Identifying the problem (data, especially environmental data are collected), analyzing the problem, implementing a treatment, and evaluating the treatment.
2. Behavioral technology training:
When consultees seek to increase general usage of behavioral technology principles when working with clients.
A form of consultee-centered consultation with an emphasis on providing training for consultees in consultation-related matters.
3. Behavioral system consultation:
Consultants use behavior technology principles to analyze and change interactions among the various subsystems of a larger social system.
4. Conjoint Behavioral Consultation:
it uses parents and teachers as conjoint consultees.
Designed to bridge gap between school and home and maximize spread of effects from one setting to another.
Process in which a professional, functioning, either internally or externally to an organization, provides assistance of a technical diagnostic nature to an individual or group from that organization, or to the entire organization itself.
is to improve the organization’s ability to engage in productive change and enhances its effectiveness.
1. Purchase of Expertise Model:
The consultee knows what the problem is, what needs to be done to solve it, and who can be of help (the problem has been identified by the consultee).
The consultant provides combination of information, methods, tools and support to consultees to solve the problem (content-oriented).
E.g: Education-Training Consultation/Program Consultation
2. The Doctor/patient Model:
The consultant’s help is sought because the organization knows “something is not right” and does not know what that “something is”.
Consultant is asked to make the “diagnosis” and “prescribe a solution”.
3. The Process Model:
The main point is that process consultant assists the organization in defining and solving its own problems.
Supplement the consultee’s problem solving skills.
The consultant’s expertise includes skills to involve the consultee in defining the problem, to form a team with the consultee, and to ensure that the consultation process focuses on the consultee’s needs.