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Psychological Safety - paper, 2014 (3 key takeaways (How to implement…
Psychological Safety - paper, 2014
Definition
Psychological safety describes people’s perceptions of the consequences of taking interpersonal risks in a particular context such as a workplace
Why it's important, at high level
In role behaviour
enables people to overcome the defensiveness, or learning anxiety (Schein, 1993)
enables personal engagement at work (Kahn, 1990)
induces feelings of vitality, which impact an individual’s involvement in creative work (Kark & Carmeli, 2009)
the relationship between information exchange and creativity is fully mediated by trust (Gong et al., 2012)
enables people to respond to change (Schein and Bennis, 1965)
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3 key takeaways
1) psychological safety has consistently been shown to play role in enabling performance in highly collaborative/creative environments (p.36)
2) a climate of psychological safety can mitigate the interpersonal risks inherent in learning in hierarchies
Much learning in today’s organizations takes place in the interpersonal interactions between highly interdependent members (Edmondson 2004), and learning behaviors can be limited by individual concerns about interpersonal risks or consequences
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Other resources
How to foster Psychological Safety on your teams Google Doc
How psychologically safe are your teams? Survey