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Learning curve (Scheduling: phone, text, and email. (New patient (Acquire…
Learning curve
Scheduling: phone, text, and email.
New patient
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Acquire insurance info, if they have it
Photo of front and back of insurance card, and photo ID.
Enter ins info in CDr, upload photos to patients Documents, and request verification
Motor Vehicle (PIP) claim number, insurance compnay name, and date of accident.
Make 1-hour appointment
If scoliosis case, make 1 hour appt with Lily immediately following
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Send email with intake forms and information about location, access to building, and parking.
Established patient. DR 30 minutes, Kate 60 or 90, Lily 30, 45, or 60 minutes.
Appointment reminders. Text or email per pt preference. 3 days in advance (ie Thursday appointments get reminders on Monday, etc.)
Scheduling in person, after patient's session. Very straightforward :)
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Cleaning rooms
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Room 3
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Head rest face down was used. Face up is clean. (Down is dirty, up is purty).
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