GROOMING & PRO ETIQUETTE Chapter 6: Making a Polite Conversation…
GROOMING & PRO ETIQUETTE
Making a Polite Conversation
Speaking and Listening Well
Know how to give compliments gracefully
They can talk many subjects and be able maneuver through conversations pertaining to thing they know little about without difficulty
Engage in genuine exchange of information.
Involve everyone in the group conversation.
Always try other person at ease.
Best topic for conversation
Positive item of interest to everyone in the companky
Best selling books, cultural events or recent film
Avoid hot conversations
Stay away from religion, politics and money.
Stop talking after 5-10 minutes conversation with one person.
Avoid asking personal information
Remember all major conversations
Give attention to people talking without moving, sit comfortably, look at the person talking
Apologize when you monopoly the conversation. Give other person chance to speak.
Thank the other person for the time
Handing Office Conversations
-Best communications ensures career advance, make sure your environment is a pleasant one so that people function efficiently
Developing Cubicle Courtesy
-Everyone need privacy
Chatting with coworkers
Keep secrets and personal discussions of your love life and your spouse to a minimum.
Keep in mind that you want to be friendly but you don’t want to monopolize others’ time.
Make sure that the tone of your conversations is positive.
Be careful in the language you use with coworkers
Face time with Boss
-Keeping cordial relations with them makes you enjoy working
Respect Ethnic, Cultural and Gender Difference
Don’t identify or refer to others by race or ethnic identity
Be alert to a person’s special needs. If one of your
Learn the currently accepted terms for the ethnic groups, religions, and nationalities of those with whom you work.
Offering opinion gently
[10:35, 17/12/2019] Irdinie Alieya: Be prepared.
[10:37, 17/12/2019] Irdinie Alieya: Remember to carry business cards and exchange them when appropriate.
[10:38, 17/12/2019] Irdinie Alieya: As you circulate, make sure you politely excuse yourself from the conversation.
[10:39, 17/12/2019] Irdinie Alieya: Hold your drink in your left hand so that if you are introduced to someone, you don’t extend a cold, wet hand to shake.
Dealing Common Conversational Faux Pas
-Move away from people
Saying Something Awkward
-Wait for a pause, cue to talk. If not, just go with the flow about the topic
Talking to loud
-Use low intimate tones
-Person who is the loudest will not impress companions but the one who have good manners
Drawing a Blank on What to Say