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Kafka (Kafka Not Start (Upgrade (SASL (Logs (commad (CTM SIDE (check…

- - - - Logs
        
        commad
        
        Kill all kakfa process >> em sca shutdown -f
        
        curl -v telnet://localhost:18080
        
        fail? the issue is out of the product, check dns in /etc/nsswitch.conf
        
        debug
        
        SCA
        
        Windows
        
        Enable debug for SCA
        
        Navigate C:\Program Files\BMC Software\Control-M
        EM\Default\services\config
        
        Open log4j2.services-configuration-agent with editor like notepad++
        
        change <Root level="info"> to <Root level="debug">
        
        Unix
        
        Enable CA in debugging (CA debug) Navigate to <EM_HOME>/ini/maint_DiagLvls.ini
        Change the parameters MinimumDbgLvl 5 5
        
        SHM
        
        EM\Default\services\config
        open log4j2.services-health-monitor with editor like notepad++ change <Root level="info"> to <Root level="debug">
        
        RF
        
        start all kafka services >> em sca set-desired-state --all up \ dodwn
        
        Validate all microservices are up >>em services-cli -l \ -st
        
        check status of the services >>ps -ef |grep validation-service \ services-health-monitor \ apache-zookeeper \ reporting-facility \ protocol-translator \ apache-kafka
        
        check listen port >>netstat -nutpln | grep <ID>
        
        Disired state specific service>>
        emsca set-desired-state -s apache-kafka down
        
        CTM SIDE
        
        check_services
        
        ctmsca status
        
        ctmsca shutdown -f
        
        ctmsca set-desired-state --all up
        
        run_python ctm_server/services/bin/apache_kafka_config.py sync
        
        apache_kafka_config.log
        
        BMC_control-M_EM.XXX.log
        
        Find Machine name
        
        check the instalation of kafka
        
        kafka.err
        
        zookeeper.err
        
        kafka.log
        
        Found a corrupted index file corresponding to log file /apps/ECS9/ctm_em/kafka/kafkadata/broker0/__consumer_offsets-0/00000000000001008675.log due to Corrupt time index found
        
        SEE KA: 000174632
      - \services\jass_config,
        
        zookeeper_jass.conf
        
        check if these files contains the same password
        
        client_jass.conf
        
        server_jass.conf
        
        If SASL is disable, also should be disable in services.yml (authentication= off)
    - - apache config: use the parameters already existing in the DB
      - KA : 000171931
        Apache Kafka service is not starting up in a distributed
    - - the apache config, configure all the kafka parameters, not using the parameters from DB
    - - kafka warning during EM secondary installation
        Not listening in port: 19092 -
        
        primary down during secondary installation ? needed.
        
        run >> em bmcpython $HOME/ctm_em/services/bin/apache_kafka_health.py
- - - - yes? uninstall/reinstall of the product