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Key Metrics (Distribution (On-time delivery, Order received…
Key Metrics
Distribution
On-time delivery
Order received window/transportation cut-off time
Order lead time
Perfect order rate
Back order rate
Distribution/transportation cost
Receiving
Cost of receiving per receiving line
Receiving productivity
Receiving accuracy
Dock door utilization
Receiving cycle time
Putaway
Putaway cost per line
Putaway productivity
Putaway accuracy
Labor and equipment utilization
Putaway cycle time
Storage
Carrying cost of inventory
Storage productivity
Space utilization
Inventory turnover
Inventory to sales ratio
Pick and Pack
Picking and packing cost
Picking productivity
Picking accuracy
Labor and equipment utilization
Picking cycle time