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B207 Module 1 (Week 9 (Public Value (Ideological, Quality, Social,…
B207 Module 1
Week 9
Local Government
Housing
Police
District Council
Building Control
Environmental Health
Refuge Collection
Government Department
Health
HMRC
Education
Third Sector
Volunteer
Grants
Services
Public Value
Ideological
Quality
Social
Educational
Political
Weeks 2, 3 and 4
Market Research
Types
Behavioural
Product Development
Market Size
Ethics
FOI
Data Protection
Collection Methods
Secondary
Market Intelligence
Government Reports
Primary
Customer Feedback
Survey
Innovation
Drivers
Competitive
Novelty
New Ideas
Product
New Product
Product Improvement
Marketing
New Campaign
New Method
New Market
Services
Market Environment
Environment
Micro
Publics
Competitors
Suppliers
Customers
Macro
PESTLE
Competition Positioning
Porters Four Forces
Strategic Objectives
Ansoff's Matrix
Market Development
Market Penetration
Product Development
Diversification
Marketing Mix
7 P's
Price
Place
Promotion
Physical Evidence
Process
People
Product
Convenience
Speciality
Shopping
Week 1
Critical Thinking
Process
Writing
Argument
Enquiry Cycle
Mind Mapping
Brainstorming
Problem Solving
Visual
Applications
Skills Audit
Previous Knowledge
Qualifications
Courses
Career
Future Knowledge
B207
TMA1
OU Website
Tutorials
Week 5
Introduction to Operations Managament
Input
Facilities
Staff
Materials
Process
Process Design
Planning and Scheduling
Output
Customer Satisfaction
Products and Services
Operation Strategy
Product Life Cycle
Introduction
Growth
Maturity
Decline
Operational Resources
Facilities
Suppliers
Technology
Workforce
Market Requirements
Marketing Campaign
Market Analysis
Market Research
Performance Objectives
Speed
Flexibility
Quality
The Role of Operations Manager
Manage Resources
Manage Outputs
Manage Processes
Design
Planning
Improvement
Week 6
Process Design
Process Choice
Manufacturing Process
Project Process
Jobbing Process
Batch Process
Mass Process
Continuous Process
Service Operations
Professional Services
Service Shops
Mass Services
Layout
Functional
Cellular
Product
Design Factors
Volume
Variety
Variation
Visibility
Product and Service Design
Tools
Market Research
Market Analysis
Research and Development
Supply Chain Management
Quality Function Deployment
Methods
Incremental
New Generation
Breakthrough
Process
Concept Generation
Concept Screening
Preliminary Design
Evaluate and Improve
Prototype
Design Thinking
Key Elements
Aesthetics
Reliability
Maintainability
Durablility
Producability
Week 8
Economic Stability
Business Environment
Internal Environment
Micro Environment
Customers
Competitors
Suppliers
Distributors
Macro Environment
STEEPLE
Globalisation
TRIPS
Culture
Trade Tarrifs
Customs
Labour
Mechanisation
Working Conditions
Migrants
Brexit
Trade Unions
Week 7
Raising Finance
Retained Earnings and Working Capital
Cash
Working Capital
Stock
Debt Factoring
External Sources
Lease Finance
Bank Finance
Overdraft
Equity
Shares
Public
Private
Venture Capital Companies
Stake
Dividend
Angel Investors
Stake
Expertise