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Quality CONTROL:control_knobs: (TOTAL QUALITY MANAGEMENT!!! (:computer:…
Quality
CONTROL:control_knobs:
TOOLS:hammer_and_wrench::desktop_computer::pen:
SIX SIGMA
:world_map:
process mapping
:bar_chart:
control chart
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Data stratification
:calendar:
Event log
TOTAL QUALITY MANAGEMENT!!!
:computer::computer::information_source:
Integrated Systems
STRATEGIC/ SYSTEM Approach
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Process-centered
Continual Improvement
Employee involvment
FACT-BASE Decision making
Customer-focused
:telephone_receiver::computer::fax::pen::iphone:
Communications
Standards
ISO 9000:2015
Principles of Quality Management
Improvement
PROCESS Approach
Engage People
:man_in_business_suit_levitating::skin-tone-4:
:male-office-worker::skin-tone-4::male-office-worker::skin-tone-3::female-office-worker::skin-tone-4:
Leadership
EVIDENCE-BASED Decision-making
Customer focus
:chart_with_upwards_trend::chart_with_downwards_trend::man_in_business_suit_levitating::skin-tone-2:
Relationship Management
Certifications
ASQ
Foundational Quality
:male-mechanic::skin-tone-4::male-office-worker::skin-tone-4::iphone::desktop_computer:
Technicians
:man_in_business_suit_levitating::skin-tone-4::male-office-worker::skin-tone-3::female-technologist::skin-tone-4:
Management
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Engineering
Six Sigma
Auditing
:trophy::trophy: awards
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Malmcolm Baldridge National Quality Award
Recognize U.S. companies successful quality management systems
Highest presidential honor for performance excellence