ISO 9000:2015
Customer Focus - Understanding the needs of existing and future customers, Aim to exceed customer expectations
Leadership - Establish a vision and direction for the organization, Establish trust, Set challenging goals
Engagement of People - Ensure the people's abilities are used and valued, Enable open discussion of problems and constraints
Process Approach - Manage activities as processes, Deploy resources effectively
Improvement - Improve organizational performance capabilities , Celebrate improvements
Evidence-Based Decision Making - Ensure the accessibility of accurate and reliable data, Balance data analysis with practical experience
Relationship Management - Identify and select suppliers to manage costs, optimize resources, and create values, Recognize supplier success