Zara Case Study IT Policy: Evaluating and Updating Current Technology
Purpose
Details
Who Policy Applies To
Implementation
Parties Responsible
Measurability
The purpose of IT policy is to implement new technology within the Zara company
Zara runs on out-of-date technology
This policy calls for updates to be installed on terminals in all locations
Applies to all terminals
Employees will be responsible of learning the new system and updates
Managers will be responsible for knowing all information about new systems and updates
Sanchez and Salgado need to research new systems and updates
Look up pricing of systems
Research pros and cons of different systems
Contact potential companies and request more information
Issue emails including new system, implementation date, troubleshooting, etc.
Managers hold meetings to showcase how the new systems work
Sanchez and Salgado
Responsible for finding best system to implement
Informing employees of new system changes
Managers
Showcasing new system to store employees
Showcasing new system to managers and higher up employees
Forms for employees to fill out with feedback
Cons and issues of the new system
Pros and benefits of new system
Meet with employees and managers to help answer questions and showcase features on the system
Implement new system to terminals
Find a system that runs with Microsoft
Create an IT branch within the company
Install new system on terminals
Troubleshoot issues
IT help over the phone and email
System will connect terminals to receive a collection of sales and other information for each day from all locations
Create an IT branch to help keep system up to date