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OPERATIONS IMPROVEMENT (IMPROVEMENT TECHNIQUES (Processmaps,…
OPERATIONS IMPROVEMENT
Release cash
Reduce inventory
5 inventories
Change supplier payment terms
Sell or lease equipment
Outsource
Improve market support
Ansoff product-market matrix
Greater sales revenue from greater market share
Establish a new market
Process
Identify order-winners and qualifiers
Translate these into strategic tasks
Review current performance
Identify and implement changes
Reduce costs
increases profit margins
Continuous or incremental improvement
Exploitation or exploration
IMPROVEMENT IDEAS
Key elements
Reduce process variation
APPROACHES TO IMPROVEMENT
Total Quality Management (TQM)
Quality cost categories
Appraisal
Failure
Prevention
Business process re-engineering (BPR)
IMPROVEMENT TECHNIQUES
Processmaps
Scatterdiagrams
Cause-effectdiagrams
Paretodiagrams