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OPERATIONS MANAGEMENT (Operations Strategies (performance objectives…
OPERATIONS MANAGEMENT
Operations Strategies
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- new product or service design and development
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- outsourcing – advantages and disadvantages
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FIFO (first-in-first-out),
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- overcoming resistance to change – financial costs, purchasing new equipment, redundancy payments, retraining, reorganising plant layout, inertia
- global factors – global sourcing, economies of scale, scanning and learning, research and development
Influences
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- Corporate Social Responsibility
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Operations Processes
transformed resources (materials, information, customers)
transforming resources (human resources, facilities)
the influence of volume, variety, variation in demand and visibility (customer contact)
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technology, task design and process layout
monitoring, control and improvement
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