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USER EXPERIENCE (PROCESS (UNCOVER/ DISCOVER/ OBSERVATION/ EMPATHIZE…

- - - - Pocket Story
      - User Diaries
      - User/stake holder Interview
      - Contextual Inquiry
      - Self Camera
      - Card Sorting
      - Questionnaire survey
      - Behaviour mapping
      - Shadowing
      - Competitive analysis, marketing research, Identity user goals, Brand needs
      - User testing (Usability test & survey),Heuristic evaluation
      - find error
    - - Deep dive problem to discover requirements and story
  - - - Factor Analysis
      - Cluster analysis
      - Mds analysis
      - SD analysis
      - Story board, job analysis
      - Persona's based on scenario analysis
      - User journey
        
        timeline
        
        analysis cards
        
        assessment stickers
        
        VR
      - Use case
      - Experience map
      - Workflow diagram
      - Translate goals to tasks
      - translate tasks to function
    - - Define and Clearly understand the problem needing to be solved Find: emotion, behaviour, error
  - - - Photograph
      - Sketches
      - Sticky note
      - Wireframe
      - Mood board
      - FGD
      - Site map
      - Visual design
    - - Possible design solutions
  - - - Animated/Beta
      - Rough prototype
      - Dynamic mock up
  - - - Ideate design solutions and test to further refine
    - - Interface design
      - Prototyping
      - Test (Iterative) (usability testing and Heuristic evaluation)
        
        Intuitive design: a nearly effortless understanding
        
        Memorability
        
        Ease of learning: how fast
        
        Error frequency and severity
        
        Subjective satisfaction
      - Review (ensure design meets goals as expected)
- - - - Accessible
        
        accessible to people with disabilities
      - Usable
        
        original and fulfill a need
      - Credible
        
        trust and believe
      - Desirable
        
        Image, identity, brand, and other design elements are used to evoke emotion and appreciation
      - Findable
        
        navigable and locatable onsite and offsite
      - Useful
        
        easy to use