Conflict Management (Requerimient Negociation) (Conflict resolution (Plus…
Conflict Management (Requerimient Negociation)
Conflicts between requirements and conflicts between stakeholders (Two or more)
the reason for an identified conflict must be determined
by deficit of information
by false information
by different interpretations
conflict of interest
by subjectively or objectively different interests or goals of stakeholders
the costs Vs. high level of quality.
conflict of value
by differing underlying values stakeholders have regarding some circumstance
open source technologies Vs Closed source
by strong emotions, stereo-typical relationship concepts, deficient communication, or negative inter personal behavior between stakeholders
by unequal levels of authority or power
Boss Vs Employee
Mixed reasons for conflicts
is difficult to unambiguously classify emerging conflicts.
Involvement of the relevant
the strategy of conflict resolution has a big influence on the willingness of the people involved
all conflict parties negotiate a solution to the conflict. (an agreeable solution)
all conflict parties try to find a compromise between alternative solutions.
a compromise consists of an amalgamation of different parts of the alternative solutions
The alternatives that are up for voting are presented to all relevant stakeholders.
Definition of variants
the system is developed in a way that permits the definition of variants by deriving variants, by selecting parameters that define system variants, or by selecting variable system properties.
conflict is resolved by means of the hierarchical organization
only advisable if other resolution techniques have failed
all influencing factors of a conflict are being investigated so that as much information about the conflict can be collected as possible
Based on the results of this technique, the plus-minus interesting conflict resolution technique can be applied
Positive repercussions = Category “plus”
negative repercussions = Category “minus”
nor negative = "Interesting"
Documentation of the conflict resolution
A resolution to a conflict must always be traceably documented.
If a conflict resolution
is not properly documented then may arise
Handling conflicts repeatedly
Inappropriate conflict resolution