Please enable JavaScript.
Coggle requires JavaScript to display documents.
Managed Hosting Customer Engineering (AWS (Design/Build/Operate, Well…
Managed Hosting Customer Engineering
Zen Cloud
IaaS
Customer Builds Services
Team Supports
Provide Veeam Backup (Don't give customer visibility).
Zerto DR
Customers Can Invoke
They can't see sync status
Escalation to Infrastructure Team
Diagnose.
No tooling for Jons Team.
Customer could consume whole platform and little to stop them.
Design/Build/Operate
Security/Upgrades
Maintain + Support
Managed Service
AWS
Design/Build/Operate
Well Architected Framework.
Security/Upgrades
Maintain + Support
Transdev
Workload On Platform
Workload on end devices (TSP).
TSP Support Partner
Endpoint Management
Swap of AV
Professional Services
AWS Well Architected Framework.
Customers paying us to do something regular.
Bespoke Solutions For Each Customers
Marcus (Legacy Managed Hosting)
cPanel
Legacy Managed Hosting
Support Team