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Solution Framework (3.0 Marketing, Sales & Admin (3.3 Marketing (3.3.2…
Solution Framework
3.0 Marketing, Sales & Admin
3.3 Marketing
3.3.1 Service Collateral
3.3.2 Training
3.3.2.1 Vendor
3.3.2.2 iVision
3.3.3 Channel Management
3.4 Pre-Sales
3.4.1 Proposals
3.4.1.2 SOWs
3.4.1.3 Contracts
3.4.1.3.1 New Products
3.4.1.3.2 Product Renewals
3.4.1.3.3 MSA
3.4.1.1 Pricing + iVision COGS
3.4.1.1.1 New Products
3.4.1.1.2 Product Renewals
3.4.2 Training
3.4.2.1 Sales Cert
3.2 Accounting
3.2.2 Billing
3.2.1 Invoices
3.5 Sales
3.5.2 Product Renewals
3.5.3 Account Executives
3.5.3.1 Sales Cert
3.5.1 Sales Operations
3.5.1.1 Partner Sales Meetings
3.5.1.2 Partner Training
3.5.1.3 CRM Additions
3.5.1.1 On-boarding
3.1 Contracts
3.1.1 Partner Contracts
2.0 Solution Lifecycle
2.2 Stages
2.2.3 Emerging
2.2.4 Core
2.2.2 Incubation
2.2.5 Declining
2.2.1 Ideation
2.2.6 Retired
2.3 Solution Management
2.1 Technology Governance
4.0 Delivery
4.2 Managed Services
4.2.2 Technical Lead
4.2.2.1 Sr. Engineer
4.2.2.2 Training
Shadowing
NCP Exam
4.2.3 Operations
4.2.3.1 Managed
On-boarding
Support Plan
Reporting
Operational Run books
Monitoring
4.2.1 Director
4.3 Customer Success
4.3.1 Consulting
4.3.1.2 Training
Shadowing
Technical Training
Vendor
Solution Offered by iVision
4.3.1.3 Principal Consultant
4.3.1.1 Projects
4.3.2 Managed
4.3.2.1 Customer Care
Contract Management
Client Service Report
On-boarding
4.3.2.2 Training
Shadowing
Technical
Vendor
Solution Offered by iVision
4.3.2.3 Senior Manager
4.1 Consulting
4.1.1 Director
4.1.2 Technical Lead
4.1.2.1 Senior Consultant
4.1.2 2 Training
Shadowing
NCP Exam
4.1.3 Architecture
4.1.3.1 Design & Implementation
1.0 Customers(s)
5.0 Solution Teams