Please enable JavaScript.
Coggle requires JavaScript to display documents.
Administration Psychology (The human behavior (Maslow: Pyramid of needs…
Administration Psychology
The human behavior
Psychology of motivations
Human behavior in motivated consciously or unconsciously
Impulse that leads a person to execute a certain action
Know the needs of employees
Motivation in not the same in all people
General premises to understand human behavior
Is caused
Is motivated
It is goal oriented
Motivational cycle
Start when there is a need
Needs can be classified as:
Primary
Food
Water
Sleep
Air
Secondary
Self esteem
Affection
Recognition
Maslow: Pyramid of needs
Physiological
Security
Social
Self esteem
Self realisation
The behavior of the organization
Policies, norms and organizational culture
Policies
General policies regarding personnel and remuneration
Organizational c!imate
Internal environment among the members of the organization
Immediate work environment
Influence peer attitudes and actions
McGregor: Theory X y Theory Y
X Theory
Traditional style of administration
Y Theory
It is based mainly on the always of human motivation
Ouchi: Z Theory
Hybrid or integral model between the X and Y model
Japanese administrative style
The leader behavior
Management styles
Autocratic model
The management is oriented towards an official and formal authority
Paternalistic or custody midel
Is interested in the security needs of the staff
It is based on a good economic resource
Support Model
It depends on leadership instead of power of money
School Model
It relates to a group of people who have a purpose
It is a team concept
Delegation of authority
Determine the resources
Assign specific tasks
Delegate enough authority
Hold the person receiving authority accountable
Factors affecting the delegation
Receptivity
Provision
Be willing to allow mistakes
Willingness to trust subordinates
Willingness to establish and use broad controls
Shared responsibility
Propitious environment
Clear skills and role
Higher order goals
Team awards
Tendency to Excellence
Models for decision making
Utilitarian theory
Rights-based theory
Justice theory