revision

authority protocol

Provide a framework for employees to follow. Usually based on levels of responsibility within business hierarchy. If employee does not have authority to carry out a task, it is passed on to their line manager.

promotional material

payments

signing letters

external communication

employment protocols

wages

annual leave

hours

contractual obligations

aware of their rights

communication methods

verbal

non verbal

more reliable

cheaper

expensive

formal

non formal

prioritising tasks

prioritising task means that you pu them in an order which they not need completing

urgency

the scale of the task

business objectives

the objetives a businees set out to achive

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