What has gone well that we want to do more of and celebrate! (Excellent…
What has gone well that we want to do more of and celebrate!
Really great cross team engagement!
We've grown the team and kept our standards HIGH!
Launch of Reports from September went really well
We're building great strategic relationships with customers - Nokia, Comcast, Vodaphone, etc. - Red carpet service
Consolidated some queries and made them more standardized
We got a TON of coverage and good leads in the door
Everyone is super hands on and support one another
Tutela's Potential is Being Recognized
Contributions to new sub-products
Recognition that we're getting from analysts outside of the business
We've had dozens of reports big and small go out without needing to retract anything :) Consistent and Valid in Data
Tutela brand is recognized in several countries now!
Made user experience updates to Blog!
All the reports we've put out have remained impartial
Excellent custom content (e.g. Dish)
Our excellent consistent quality metric is good enough that Verizon uses for benchmarking
Word of Mouth (e.g. Raving Fans!)
Recognition of Value & Brand
We have a lot of freedom to write, research and discuss results we've found
Building great relationships with analysts and key media
Culture and Support from Fellow Teammates - great culture!
We've added some major opportunities to the pipeline
Second Revenue from Marketing Claims!
Everyone has gotten better at understanding the data, which means we can do fancier things!
No bad media coverage
Customers love our response rates for support & questions
We have a tool to monitor our communications!
Tom got his new google... thingy....
Fi move to Victoria (WHAT?!)
Its important to have a strategic relationship with all clients so that we can win Renewals!
Strategic customer relationships