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Trader role (List of claims (Incoming (Claims from Garages and returned…
Trader role
List of claims
Outcoming
View claim status
Open claim
Resend
Incoming (Claims from Garages and returned claims from Supplier)
Filtering
Search
Open incoming claim
Forward to supplier (the claim move to the Outcoming section)
Select Supplier
Ask additional info from Garage
Specify additional fields
Add free text
Send
Cancel
Forward to Garage
Ask additional info from Garage
Add free text
Send
Cancel
Allow Direct communication between Garage and Supplier
All claims
Quick sort Incoming/Outcomming
Claim settings
Edit claim
Specify mandatory fields
Company information
Messages?
Resend part to the Supplier
Create new claim
Add photo of a delivery document
What should we do if doc is absent?
Describe problem (free text field)
Add evidence of broken part (i.e. photo)
Save ?
Cancel/Delete
Save/Send to trader
Add info to mandatory fields (if defined by the trader )
Select Trader
Reason of claim (selection)
Supplier role
List of claims
All claims
Sort/Filter claims
Incoming claim
Open claim
Make a decision
Approve
Send notification to Trader and Garage
Mark related claim as Approved
Decline
Send notification to Trader and Garage
Mark related claim as Declined
Edit claim
Ask additional info
Send back to the trader
Specify additional fields
Add free text
Cancel
Direct communication
Add comment
Outcoming claim
View claim status
Open claim
Resend
Claim settings
Edit claim
Specify mandatory fields
Receive part scanning QR code
Send notification to Trader and Garage of receiving
Mark related claim as delivered
Company information
Garage role
View the list of claims (only warranty)
Filtering
view single claim
Resend
Incoming claim (Send by Trader)
Update info
Send
Personal settings
Edit information
Need to clarify which info can be changed
Change password?
Send part physically to trader