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Stakeholders (Interdependence Between Stakeholders (Interdependent…
Stakeholders
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Examples of Stakeholders
Internal
An internal stakeholder is someone from within the organisation, such as owners/shareholders, managers and employees
Owner / Profits in order to see a return on their investment / Can invest more money, can make important decisions
Managers / May be given bonuses, pay rises or promotions based on the organisation's performance / Can make decisions
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Employees / Want job security and perhaps a pay rise / Can affect standard of work, can take industrial action
External
External stakeholders are from outside of the organisation, such as government, banks, customers, suppliers, pressure groups and HMRC (the government agency responsible for tax collection)
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Customers / Demand a quality product/service and value for money / Can take their custom elsewhere, can spread good/bad word to others
Suppliers / Want continued business and the business to pay its depts. / can change prices, account terms, or the quality of supplies
What Is a Stakeholder?
A stakeholder is an individual or group of people who have an interest in the success or failure of an organisation.