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Knowledge Management (trend (Social is the name of the game, Search…
Knowledge Management
trend
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- Search indexing is maturing.
- Collaboration tools are easier to use and more important than ever.
- Mobile technology is front and center.
- Visuals are replacing lists.
- External processes are integrated.
- User engagement is increasing.
- Content creation and knowledge management go hand in hand.
- Segmentation of spaces have become increasingly useful.
- UI (user interface) is friendlier than ever.
- Knowledge management software include vendors and customers.
- Updates roll out automatically and consistently.
- Customization and scalability is improved.
- Customer support integration continues to be explored.
- Issues within the community are easier to track and fix.
tools for productivity
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feedly
Pro-Improve the relevance of your feeds with Leo, your AI research assistant
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architecture
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save in unstructured way
able to related comment, stories to each other
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