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BAU (Online VM (Documents Collection and preservation (Contracts, Vendor…
BAU
Online VM
Documents Collection and preservation
Contracts
Vendor Poposals
Update materials into BI platform
Organize meetings(Catch up/Review)
Participate in new supplier presentations
Contract negotiating &signing
Rate card Maintenance & relative analysis
Offshore VM
Communication&Coordinate
Resource tracker
Billing final Check
TCS Attrition tracker
TCS Attrition tracker
Issue log
Satisfaction Survey
Volume tracker
Offshore rejection project
OT case tracker by public holiday
Report
MS Model KPI's & SLA's - CI TCS
Internal - MS Model KPI's & SLA's - CI Vendor
GO volume & Cost
MS Model KPI's & SLA's - CI HK
Monthly Performance Tracker File - Vendor
Local – Setup and Delivery change
QEM Report
Meetings
TCS E2E Performance Monthly Review Meeting
Monthly Catch up with Cisterndata (SP)
Monthly catch up with YiSurvery (Delivery)
RCA discusstion meeting
Monthly sharing meeting with TCS CI SP
Monthly Catch up with TCS delivery
Review
Ratecard
Contract
SOP
push contract signing
Cisterndata
YiSurvery
Others
CyberSecurity assessment
SAP shopping cart
Sourcing process operate