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Deutsche Bahn :flag-fr: :train: :flag-de: User Journey of Karim…

- - - - Application via App Store
      - Responsive site via navigator
        
        becomes responsive via navigator
        (not detected)
        
        :speech_balloon:
        " Je vais parfois réserver mon ticket mais pas ma place "
        
        :question:
        Connect to account or not ?
        
        Direct ticket search
        (as anonymous user) :mag:
        
        Timetable & booking
        
        :seat:
        Seated tickets only or either?
        
        2 more items...
        
        Saver fare finder
        Saver fares results only
        
        Select station / destionation
        :flag-de: only
        
        3 more items...
        
        Connected to account
        (identified user) :silhouette:
        
        Personal
        
        Information stored
        
        6 more items...
        
        Dashboard
        
        6 more items...
        
        Business account :forbidden:
      - :red_cross: Doesn't use it, uses Trainline instead for bookings
        :fire: too many clicks
        
        Not for buying tickets, unable to go backwards
  - - - Website (FR versions)
        
        :timer_clock: 10 – 20 minutes
        
        Will disconnect after a certain ammount of time
- - - - current expected delays
    - - Calculater prix
        
        Calculate price Page
        
        enter birthdate
        
        Results page to select from
        
        First class price result
        
        Select ticket and section type page
        (depends on availability)
        
        1 more item...
        
        Second class price result
        
        :explode:
        Sometimes not available for sale online
        
        enter Bahn card
      - Selection offre (saver fares)
- - - - Window
      - Aisle
      - Any
    - - Any
      - Compartment
      - Coach