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Client-Centred Communication (OT toolbox (COPM, Models, SMART goals,…
Client-Centred Communication
Rapport Building
Confidentiality
Trust
Empathy
Communication
Nonverbal communication
Positive body language
Verbal Communication
Active Listening
Empathy
Receptivity
Flexibility
OT toolbox
COPM
Models
SMART goals
Documentation
Parnership
Egalitarianism
Dignity
Autonomy
Intersectional
Cultural competence
Trauma Sensitivity
Support
Reinforcing
Saying "Yes"
Honesty