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managing interpersonal conflicts (assertive communication (a style of…
managing interpersonal conflicts
assertive communication
a style of communicating that directly expresses the sender's needs, thoughts, or feelings, delivered in a way that does not attack the receiver
assertive people handle conflicts by expressing their needs, thoughts, and feelings clearly and directly but without judging others or dictating to them.
instead of assertive, I always try to be careful when i'm communicate with other to avoid conflict
avoidance spiral
a communication spiral in which the parties slowly reduce their dependence on one another, withdraw, and become less invested in the relationship
although they are less obvious, avoidance spirals can also be destructive.
there were lots of avoidance spiral when we get to the next grade at school
direct aggression
a message that does not try to hide or disguise the speaker's persuasive purpose
whereas nonasserters avoid conflicts, communicators who use direct aggression embrace them
i think my sister is one of the people who direct aggression against other most of the time
stonewalling
refusing to engage with the other person
one of the most harmful disconfirming messages is stonewalling- a form of avoidance in which one person refuses to engage with the other.
my father is the head of the family and sometimes he is stonewalling and not listen to others.
nonassertion
the inability or unwillingness to express one's thoughts or feelings
the inability or unwillingness to express thoughts or feelings in a conflict is known as nonassertion.
i'm still nonassertion to most of the people even my parents.
escalatory spiral
a reciprocal pattern of communication in which messages,either confirming or disconfirming, between two or more communicators reinforce one another.
escalatory spiral are the most visible way that disconfirming messages reinforce one another.
sometimes when there is an argue and rake over the past, it gets into escalatory spiral and become endless.