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Utility (Performance (Latency ((M, H) After configuration is updated it…
Utility
Performance
Throughput
(L, M) Generating a report should take no more than N minutes
Latency
(M, H) After configuration is updated it should be applied within N minutes
(H, H) Changes to bookings in 3rd party systems should be visible within N minutes
(M, M) Users should receive SMS notifications within N minutes of an update
Usability
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Localization
(L, H) System should be available in N languages
Security
Auditability
(M, M) Booking changes can be traced
(M, H) System configuration changes can be traced
Integrity
(L, M) Users with specific role can change configurations
Availability
Resiliency
(H, M) In case of system failure data is persisted
System availability
(H, L) System should be available 24/7
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Maintainability
Time to fix a defect
(M, M) After a defect is submitted it should be fixed and system should be updated within N days